Privacy Policy

We are committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our software products and services.

Information Collection
We collect personal information when you create an account, use our products, or interact with us. This may include identifiers like your name, email address, and IP address, as well as internet activity data.

Use of Information
We use your personal data to provide and improve our products, enable account creation, and communicate with you. We may share your information with service providers who process it on our behalf.

Data Security
We implement technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes encryption, access controls, and regular security audits.

User Rights
You have the right to access, update, and delete your personal information. You can also object to certain uses of your data and exercise other rights granted by applicable laws.

Updates and Changes
We may update this Privacy Policy from time to time. If significant changes are made, we will provide a more prominent notice.

Contact Information
If you have any questions or concerns about our privacy practices, please contact our Data Protection team at [info@zennasoft.com]

Terms & Condition

These Terms of Service constitute a legally binding agreement between you and ZENNA SOFT regarding your access to and use of our software products and services. By using our services, you agree to be bound by these terms.

Intellectual Property
All intellectual property rights in our services are owned by ZENNA SOFT or our licensors. You are granted a limited license to use our services, but you have no ownership rights in them.

User Conduct
When using our services, you agree to comply with applicable laws and respect the rights of others. You must not abuse, harm, or disrupt our services in any way.

User Content
Some of our services allow you to upload, submit, or share your own content. You retain ownership of this content, but you grant us a license to use it in connection with operating and improving our services.

Privacy
Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you agree to the practices described in our Privacy Policy.

Termination
We reserve the right to suspend or terminate your access to our services at any time for any reason, including if we reasonably believe you have violated these terms.

Disclaimers
We provide our services “as is” without warranties. We are not liable for any issues arising from your use of our services, to the extent permitted by law.

Limitation of Liability
Our total liability to you for any claims related to our services is limited to $100. We are not liable for any indirect, special, incidental, or consequential damages.

Changes to Terms
We may modify these terms at any time. Your continued use of our services after changes are posted means you accept the new terms.
By using our software products and services, you agree to be bound by these Terms of Service. If you have any questions, please contact us at [info@zennasoft.com]

Cookies & Copyright Policy

This Cookie Policy explains how ZENNA SOFT (“Company,” “we,” “us,” or “our”) uses cookies and similar technologies to recognize you when you visit our websites at [www.zennasoft.com]. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They enable the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?
We use cookies to enhance your user experience, gather general visitor information, and customize your interactions with the Company. For example, we use cookies to:
* Identify you as a returning user and to count your visits in our traffic statistics analysis
* Remember your preferences, such as language or font size
* Provide you with personalized content
* Improve the quality of our services
* Analyze how our Websites are used

What types of cookies do we use?
We use the following types of cookies on our Websites:

Strictly Necessary Cookies: These cookies are essential for you to browse our Websites and use its features. Without these cookies, services like enabling appropriate content based on your type of device cannot be provided.

Performance Cookies: These cookies collect information about how you use our Websites, such as which pages you visit and if you experience any errors. This data may be used to optimize our Websites and make them easier to use.

Functional Cookies: These cookies allow our Websites to remember choices you make (such as your username or language) and provide enhanced, more personal features. They may also be used to provide services you have asked for.

Targeting/Advertising Cookies: These cookies are used to deliver content that is more relevant to you and your interests. They may be used for advertising, to limit the number of times you see an ad, and to help measure the effectiveness of advertising campaigns.

How long do cookies last?
The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.

How to control cookies
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our Websites may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “tools” or “preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies, please check your browser’s help menu or documentation.

Contact us
If you have any questions or concerns about our use of cookies, please contact us at [info@zennasoft.com]

Payment & Refund Policy

1. Payment Policy

At ZENNA SOFT, we are dedicated to delivering top-notch website development services. This policy outlines our billing and payment procedures to ensure transparency and mutual understanding.

Billing

Project Estimate: Before commencing any work, we will provide you with a detailed project estimate. This estimate will break down the services we will provide and their associated costs.

Deposit: A deposit may be required before starting your project. The deposit amount will be clearly stated in the project estimate.
Invoicing

We will send you invoices either upon completion of the work or at regular intervals as specified in the project estimate. Each invoice will include a detailed description of the services provided and the associated costs.

Payment

Methods: We accept payments via card, payment gateway, or bank transfer.

Due Date: Payment is due upon receipt of the invoice unless otherwise specified in the project estimate.

Late Payment

Interest: If payment is not received by the due date, we may charge interest on the outstanding amount at a rate of [Interest Rate] per month or the maximum rate allowed by law, whichever is lower.

Suspension: We reserve the right to suspend work on your project if payment is not received on time. If payment is not received within [Number of Days] days of the due date, we may terminate the project.

Refunds

We do not offer refunds for services rendered. However, if you are dissatisfied with our services, please contact us to discuss possible resolutions.
Changes to Payment Policy

We may update this payment policy periodically. Any significant changes will be posted on our website.

2. Refund Policy

At ZENNA SOFT, we aim to ensure our clients are satisfied with our website development services. If you are not satisfied, our refund policy applies under the following conditions:

Refund Eligibility

Our refund policy covers the following scenarios:

Service Failure: If we are unable to provide the services as agreed in the contract and cannot rectify the issue within a reasonable timeframe.

Project Cancellation: If the client cancels the project before any work has begun.

Dissatisfaction: If the client is not satisfied with the completed work and notifies us within 15 days of project completion.

Refund Process

Request: Clients must notify us in writing within the applicable timeframe to request a refund.

Review: We will review the request and respond within 10 business days.

Approval: If approved, a refund will be issued for the amount paid, minus any expenses incurred up to that point.

Denial: If denied, we will provide a detailed explanation of the reasons.

Exceptions

The refund policy does not apply in the following situations:

Client Delay: If the client fails to provide necessary information or resources needed to complete the project.

Scope Changes: If the client changes the project scope after work has begun.

External Delays: If project delays are caused by factors beyond our control, such as acts of nature or third-party service providers.

Contract Violation: If the client violates the terms of our contract.

Disclaimer

The information provided on this website is for general informational purposes only and is not intended to offer specific advice or recommendations for any individual or entity.

Accuracy and Completeness

While we strive to ensure that the information on our website is accurate and complete, we do not guarantee that it is up-to-date or free from errors. We are not responsible for any inaccuracies or omissions in the content provided.

Warranties and Guarantees

We do not make any warranties or guarantees, either express or implied, regarding the information on our website or the services we offer. This includes, but is not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement.

Liability

We are not liable for any damages arising from your use of our website or the information contained herein. This includes direct, indirect, incidental, consequential, or punitive damages, such as lost profits, business interruption, or data loss.

Modifications

We reserve the right to modify, update, or discontinue our website or services at any time without prior notice.

Professional Relationship

The information on our website does not create a client or professional relationship between you and ZENNA SOFT. For specific advice or recommendations, please consult a qualified professional.

Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

Intellectual Property

All content on our website, including text, images, and logos, is the property of ZENNA SOFT and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, or distribute our content without prior written consent.

Governing Law

This disclaimer and your use of our website are governed by the laws of India, without regard to its conflict of law provisions.